eOperations - ePLDT

Empower your business with holistic visibility and proactive response

ePLDT’s Operations Center ensures your business’ optimum resilience and elevates efficiency of operations. Backed and safeguarded by the Philippine’s leading data center operations, eOC delivers adaptive platforms and knowledge bases for both the cyber security and I.T. needs of businesses today. eOC services provides customers with top technology expertise and global best practices to fortify the resiliency of your business regardless of the circumstance.

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eOperations Center

Managing your business most critical requirement, eOC provides your enterprise with Security Operations Center (SOC) and Managed Operations Center (MOC)

Security Operations Center

Combining the right expertise, processes, technology, and intelligence, ePLDT’s Security Operations Center provides businesses round the clock visibility, proactive monitoring, and accelerated response. Receive timely updates and alerts via call, SMS, or email on verified security incidents to prevent damage from spreading.

24/7 Visibility
Proactive Monitoring
Accelerated Response

MOC – Proactive Monitoring

ePLDT’s Managed Operations Center monitor your business round-the-clock through unified and multi-brand monitoring teams. With its proactive alerts and experts’ recommendations, you can prevent any business downtime or slowdowns – ensuring your operations’ efficiency and productivity.

Unified Multi-brand Monitoring
Threshold-based and AI-led Prevention
Proactive Alerts and Expert Recommendations

MOC – Managed Infrastructure

ePLDT’s experts will remotely operate and manage your business’ critical infrastructure and key services. This addresses your business’ need to resolve and remediate recurring tasks expanding of Proactive Monitoring scope. ePLDT experts further supports your operations through multiple management services – enhancing your incident resolution capabilities.