Cookie Policy

COOKIE POLICY

At ePLDT, Inc (“ePLDT”), we are committed to safeguarding your personal information, and we wish to be transparent about how we handle your personal information. Accordingly, we developed this Cookie Policy to inform you about our use of cookies across our website. We want you to understand what cookies are, how ePLDT uses cookies and what your choices are.

WHAT ARE COOKIES?

A cookie is a small text file, often containing a unique identifier, stored by your web browser when you visit a website. Websites use cookies to help provide certain functions and to personalize your web experience.

HOW LONG DO COOKIES LAST IN YOUR BROWSER?

The duration of a cookie varies depending on its function and purpose. Some cookies are ‘session cookies’, which means they only exist when your browser is open and are automatically deleted when you close your browser (i.e., retained for zero days).
Other cookies are ‘persistent cookies’, meaning they may be saved in your device after your browser is closed and can be used by websites to recognize your computer when you re-open your browser later.

HOW DOES ePLDT USE COOKIES?

ePLDT uses cookies to understand how you interact with our website primarily to improve your user experience. The following is a summary of how ePLDT uses cookies:

Strictly Necessary Cookies

These cookies are necessary for the website to function, and they cannot be switched off. These cookies also allow our website to connect to our servers so that you can see the content you are looking for and block any malicious requests to our servers (i.e., protects against cyber security attacks). Strictly Necessary Cookies expire after you close your browser.

Functional Cookies

These cookies enable the website to provide enhanced functionality. They may be set by us or by third party provider, such as YouTube.com for the use of their video services. If you do not allow these cookies, some or all the services used or accessible on the website may not function properly. Some but not all Functional Cookies expire after you close your browser.  

Performance Cookies

ePLDT uses Performance Cookies for website analytics. These cookies enable us to gather data on how visitors interact on and use our site. The data collected includes age group and demographics, average time spent on our website, pages browsed, and how you navigate our site. Performance Cookies may be set by us or by our third-party provider, such as Google for the use of their Analytics services. Performance Cookies are turned off when you visit our website, but you have an option to turn it on. If you prefer these cookies disabled, we will not know when you have visited our site and will not be able to monitor it’s the website’s performance. Performance Cookies may be saved in your browser up to two years until you update your browser.

Targeting Cookies

ePLDT uses cookies to deliver tailored ePLDT advertising to you. We may work with advertising agencies to place cookies to help deliver ads on third party websites where we purchase advertising. These types of third-party cookies enable us to understand what ePLDT ads you see and interact with, both on our website and on third party websites. This helps us to measure the success of our advertising campaigns. For example, when you click on an ePLDT ad on a third-party website, cookies are used to track the effectiveness of the advertising campaign. As part of this process, we do not disclose your personal information to the third-party website.

In addition to cookies, ePLDT also uses pixel tags which are small transparent images embedded in a web page or an email. We use pixel tags in connection with cookies to help operate our website and emails. For example, ePLDT may include pixel tags in email messages or newsletters to determine whether they are opened or acted on. Third parties may also use pixel tags to help compile aggregated statistics and determine the effectiveness of ePLDT promotional campaigns.

WHAT ARE YOUR OPTIONS WITH COOKIES?

You have several options on how you can manage our cookies. Through your browser setting, you can accept, refuse, or delete cookies. However, if you choose to delete or refuse to accept cookies, some or all the functions on the website may not be available to you.

Find out how you can manage cookies on these popular browsers:

Apple Safari 

Google Chrome 

Microsoft Edge 

Microsoft Internet Explorer 

Mozilla Firefox 

Opera 

To opt-out of participating in Google Analytics data, follow the instructions here: https://tools.google.com/dlpage/gaoptout

We may change this Cookie Policy at any time. Check the “last updated” date at the bottom of this page to see when this Cookie Policy was last revised. Any change becomes effective when we post the revised Cookie Policy on or through our site.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services. If you set your browser to block these cookies, some parts of the site will not work.

Strictly Necessary Cookies

Cookie SubgroupCookiesCookies used
epldt.comincap_ses_First Party

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Functional Cookies

Cookie SubgroupCookiesCookies used
epldt.comvisid_incap_xxxFirst Party
youtube.com YSC, VISITOR_INFO1_LIVEThird Party
forms.microsoft.com__RequestVerificationToken, RpsAuthNonceThird Party
forms.office.comRpsAuthNonce, __RequestVerificationTokenThird Party
c.office.comMRThird Party
microsoft.comMS0, MC1Third Party
office.comMUIDThird Party
c.bing.comSRM_BThird Party

Performance Cookies

These cookies are set by Google LLC, a third-party provider that enables us to understand your usage so that we may improve our website and services. For example, these types of cookies help track the time you spend on our website, or the number of our website visitors. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Performance Cookies

Cookie SubgroupCookiesCookies used
epldt.com_ga , _ga_xxxxxxx , _gid , _ga_xxxxxxxxxx

First Party
c1.microsoft.comSMThird Party
forms.office.comai_session, MicrosoftApplicationsTelemetryDeviceIdThird Party
c.office.comSMThird Party
c.bing.comMRThird Party

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by our partners to build a profile of your interests and show you relevant ads both on this site and on other sites. If you do not allow these cookies, you will experience less targeted advertising.

Targeting Cookies

Cookie SubgroupCookiesCookies used
epldt.com_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx
First Party
forms.microsoft.comMSFPCThird Party
c.office.com
ANONCHKThird Party
microsoft.comMUIDThird Party
bing.com MUIDThird Party

CONTACT US


If you have any queries in relation to this notice or our use of cookies, please contact us through the details provided below:

ePLDT DATA PRIVACY OFFICE

Address: 5/F L.V. Locsin Building, Ayala corner Makati Avenue, Makati City, Philippines 1200

Email: dpo@epldt.com

Last updated: August 14 2024